Privacy policy

Marina Rinaldi Privacy Policy · Customer information

Privacy Policy

Last updated: May 09, 2026

This Privacy Policy explains how Marina Rinaldi collects, uses, protects, and retains information when you visit our online store, place an order, create an account, subscribe to email marketing, or contact customer support.

Information collected

Marina Rinaldi may collect information that you provide directly when using the online store, placing an order, contacting us, subscribing to email marketing, or using account features.

  • Name, email address, billing details, and shipping details.
  • Order information, product selections, purchase history, and customer service messages.
  • Account login details and preferences, if account features are available.
  • Payment-related details processed through PayPal, Stripe, or credit card payment services.
  • Website usage information, device information, browser information, cookies, and analytics data.

How information is used

We use customer information to operate the Marina Rinaldi online store, process orders, provide customer support, improve the shopping experience, and communicate with customers about their purchases.

  • To process, confirm, ship, and manage orders.
  • To respond to customer service requests and product questions.
  • To provide order updates, return support, and account assistance.
  • To help prevent fraud, unauthorized activity, and misuse of the website.
  • To improve store performance, usability, product presentation, and customer experience.
  • To send marketing emails when you have subscribed or otherwise agreed to receive them.

Order processing

When you place an order, Marina Rinaldi uses the information you provide to review the order, confirm payment, prepare the order, arrange delivery, send order updates, and provide support if a question or issue occurs.

We may also use order information to handle returns, exchanges, refunds, damaged or wrong item reports, and customer service follow-up.

Payment information

Payments may be processed through PayPal, Stripe, or credit card payment services.

Marina Rinaldi does not ask customers to send full payment card details by email. Payment information is handled through payment processing services used to complete transactions securely.

Payment providers may collect and process payment details according to their own privacy and security practices. Please review the applicable payment provider terms and privacy information when completing checkout.

Cookies and tracking

Marina Rinaldi uses cookies and similar tracking technologies to help the website function, remember preferences, support checkout, understand store performance, and improve the customer experience.

  • Essential cookies help the store operate, including cart and checkout functionality.
  • Preference cookies may help remember store settings or shopping choices.
  • Analytics tracking may help us understand website traffic, page performance, and how visitors interact with the store.
  • Marketing-related cookies may help measure email, promotion, or advertising performance where applicable.

You can usually adjust cookie settings through your browser. Blocking some cookies may affect website features, cart functionality, or checkout performance.

Email marketing

If you subscribe to Marina Rinaldi email marketing, we may use your email address to send store updates, product information, promotions, and other marketing messages.

You may unsubscribe from marketing emails by using the unsubscribe option included in our marketing messages or by contacting customer support. Order-related and service-related messages may still be sent when needed to complete a purchase or respond to a request.

Service providers

Marina Rinaldi may share necessary information with service providers that help operate the online store, process payments, fulfill orders, support delivery, send customer communications, provide analytics, or assist with customer service.

Service providers are expected to use customer information only as needed to provide services to the store and support the customer experience.

Data security

We use reasonable administrative, technical, and organizational measures designed to help protect customer information from unauthorized access, misuse, loss, alteration, or disclosure.

No online store, website, payment method, or electronic storage system can be guaranteed to be completely secure. Customers should avoid sending sensitive payment information, passwords, or unnecessary personal details by email.

Data retention

Marina Rinaldi retains customer information for as long as reasonably needed to process orders, provide customer support, maintain business records, prevent fraud, comply with applicable obligations, resolve disputes, and operate the store.

When information is no longer needed, we may delete, anonymize, or securely retain it as appropriate for store operations and recordkeeping needs.

Customer privacy rights

Depending on where you live, you may have rights related to your personal information. These rights may include requesting access, correction, deletion, restriction, portability, or objection to certain processing activities.

To submit a privacy request, contact us at [email protected]. We may need to verify your identity before completing certain requests.

Children’s privacy

The Marina Rinaldi online store is intended for general audiences and is not directed to children. We do not knowingly collect personal information from children.

If you believe a child has provided personal information through the store, please contact us so we can review the request and take appropriate action.

International users

Customers may access the Marina Rinaldi online store from different locations. By using the store, placing an order, or contacting us, you understand that information may be processed and stored in connection with online store operations and service providers.

Privacy rights and requirements may vary depending on your location. If you have a privacy-related question, contact us and include your country or region so we can better review your request.

Policy updates

Marina Rinaldi may update this Privacy Policy from time to time to reflect changes in store operations, privacy practices, technology, customer services, or applicable requirements.

The updated version will be posted on this page with a revised “Last updated” date. Continued use of the online store after updates are posted means the updated policy applies to your future use of the store.

Contact information

If you have questions about this Privacy Policy, customer information, privacy rights, cookies, email marketing, payment information, or account data, contact Marina Rinaldi customer support.

Email: [email protected]

Thank you for reviewing the Marina Rinaldi Privacy Policy. We aim to handle customer information with care, clarity, and respect throughout the shopping experience.